If you’re hungry for a future-ready workforce, it’s time to build ‘upstream’ skills, practices and sensibilities within your organisation!
Consider that these are like preventative medicine. Imagine your entire leadership team equipped with the personal skills, interpersonal skills and capability to navigate the spectrum of ‘breakdowns’ that your organisation and your people face every day!
‘Breakdown’ you say? What is this? We define this as an interruption to the anticipated flow of life. This may present as ‘disruption’. The Board blocks a major initiative for fear of risk. Your leadership team quarrel, no matter the number of times you’ve intervened as CEO. You operate in silos because of relationship ‘issues’ that seem unsolvable. You’re not confident that you have the followership of your people in the future you need to create. You’re not sure how to connect everyone with the change your taking for the sake of future customers or competitive pressure – or maybe you’re not sure about the direction to take.
If these kinds of issues are already presenting, read on. It is possible you’re in “Day 2”. This notion is one presented by Amazon CEO, Jeff Bezos. He asserts a Day 2 organisation is one already in decline. One where the leaders – for lack of insight, lack of being awake, lack of skills and lack of connectivity to markets, trends and customers have inadvertently allowed their organisation to slip. Is this a conscious or unconscious act? Perhaps a little of both, but it commands vigilance, a different kind of orientation as a leader and most of all, a willingness to exist at an uncomfortable edge. For us, that means being willing to take on a beginner’s mind, a novice, questioning persona and to ask questions of self and each other in the pursuit of not mere survival, but the chance for you and your people to thrive!
Welcome Day 1. Leaders, there’s little time for interpersonal breakdowns, squabbling and small turf fights. The fight is on the streets! The trophy’s form is the customer, and the game is about mood. The mood and capability to unite your team, adopt practices that have you in every conversation required, exploring, testing, playing, navigating, and nurturing these practices in every team. Bezos suggests your game is customer obsession. This is only available through customer connectivity, the eager adoption of external trends, and this means high velocity decision making.